Privacy Policy

1. Introduction

Welcome to Massage and Extras KE ("we," "our," or "us"). We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and safeguard information related to users, escorts, and other visitors of our platform.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree, please refrain from using our website.

2. Information We Collect

We collect the following types of information:

Personal Information:

• User account details (email, password, contact information)
• Escort profile details (name, phone number, age, gender, sexual orientation, nationality, description, services offered, location details)
• Payment details (amount, payment method, transaction reference)
• Login and activity history
• User interactions, messages, and communications within the platform

Non-Personal Information:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent on the site, referral sources)
• Aggregate analytics data to improve website functionality

3. How We Use Your Information

We use your information to:

• Provide, manage, and improve our services
• Facilitate user and escort profile management
• Process payments and manage subscriptions
• Verify and authenticate user accounts
• Prevent fraudulent activities and enforce security measures
• Enforce platform policies and ensure a safe user experience
• Comply with legal and regulatory obligations
• Enhance user experience and personalize content
• Conduct research, statistical analysis, and business development
• Provide customer support and resolve disputes

4. Data Protection and Security

We implement industry-standard security measures to protect your personal data. These include:

• Encryption of sensitive information during transmission
• Secure storage of personal data with restricted access
• Firewalls and intrusion detection systems
• Regular security audits and compliance checks

However, no method of data transmission over the internet is entirely secure. Users are responsible for keeping their login credentials confidential and using strong passwords.

5. Data Sharing and Disclosure

We do not sell, rent, or trade personal data. However, we may share data with:

• Payment Processors: To facilitate transactions securely
• Law Enforcement Agencies: If legally required, to comply with legal obligations or respond to lawful requests
• Third-party Service Providers: Who assist with hosting, analytics, and customer support under strict confidentiality agreements
• Business Transfers: If we undergo a merger, acquisition, or sale of assets, user data may be transferred as part of the business operations

6. User Rights

Users have the right to:

• Access, correct, or delete their personal information
• Withdraw consent to data processing (may affect service use)
• Request data portability where applicable
• Restrict processing or object to data usage under specific circumstances
• File complaints with relevant data protection authorities

Requests regarding user rights can be submitted via [Insert Contact Email]. We will respond to such requests within a reasonable timeframe.

7. Retention Policy

We retain user data only as long as necessary to fulfill legal, business, and operational requirements. Data retention policies include:

• User Profiles & Transactions: Stored for active users and retained for at least [Insert Retention Period] after account termination
• Payment Records: Kept for legal and audit purposes for [Insert Retention Period]
• Inactive or Expired Profiles: May be archived or deleted after a reasonable period

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Enhance user experience
• Analyze website performance and traffic patterns
• Improve our services and website functionalities
• Personalize content and advertisements

Users may adjust browser settings to disable cookies; however, certain functionalities may be affected.

9. Age Restriction

Our platform is strictly for individuals aged 18 and above. We do not knowingly collect data from minors. If we discover any underage user, their account will be terminated immediately, and associated data will be deleted.

10. Third-Party Links and Services

Our platform may contain links to third-party websites. We are not responsible for their privacy policies, data handling practices, or content. Users should review third-party policies before interacting with such services.

11. International Data Transfers

If you access our services from outside Kenya, be aware that your data may be transferred, stored, and processed in Kenya or other jurisdictions where our service providers operate. By using our platform, you consent to such data transfers.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or security measures. Users will be notified of significant changes through email or platform notifications. Continued use of our services after modifications constitutes acceptance of the revised terms.

13. Contact Information

For inquiries regarding this Privacy Policy or data-related concerns, please contact us at support@massageandextra.co.ke.